Staybridge Suites Dubai Internet City by IHG

Exceptional Stay with Outstanding Staff – A True 5-Star Experience!

Our experience at Staybridge Suites Dubai Internet City was nothing short of exceptional. From the moment we arrived, we were treated with care and genuine hospitality. Shalika at the front desk welcomed us and had our room ready well before check-in after a long flight—what a thoughtful gesture! Alex, Maureen, Lakai, and Anam were also incredibly helpful and kind throughout.
The restaurant team—Ashish, Salome, Elya, and Nerud—made sure we had plenty of delicious vegan and vegetarian options. Huge thanks to chefs Pedro and Nisal for the amazing food!
Our suite felt like a luxury apartment with ocean and city views, a full kitchen, washer/dryer, 1.5 bathrooms, and a spacious balcony. Thiha and Abdullah kept our room spotless and cozy.
The gym (open 24/7), sauna, steam room, and pool were all pristine. Special shoutout to Prashad, the Security Supervisor, for his professional and friendly presence.
We also had the pleasure of meeting Claudino Pereira, the Guest Experience Manager, who made sure everything was perfect.
My husband, 18-year-old son, and I were truly blown away. We read the 5-star reviews and didn’t fully believe them—until we experienced it ourselves.

A great stay for the family. We would definitely consider the hotel again.

The rooms are very spacious and include a balcony with a nice view. Strong A/C. Very good breakfast offering enough variety. Located right next to a Metro Station, so you can easily use public transport during summer heat. In addition, bus stop right in front of the hotel. Special thanks to the very friendly and attentive staff. Always there to promptly help with any request.

Everything you need when it comes to hosting.

The service is 10/10, all the staff were helpful and friendly. The cleanliness throughout the hotel is exceptional. Comfortable rooms, good facilities.

What could be improved: My stay was perfect, nothing to declare.

Comfortable and convenience

Clean, big, completely equipped rooms. The location is just next to the metro station and bus stops. It got everything you need you name it

What could be improved: Nothing

Exceptional

Location and clean

What could be improved: Non

Exceptional

We stayed at the suites and had a wonderful experience, thanks in large part to Smarika. From the moment we arrived, she made us feel completely at home. What truly touched us was that she noticed it was our daughter’s birthday and surprised us with a birthday cake, joined by the staff. It was such a thoughtful gesture that made the day even more special.

Working in the service industry myself, I can confidently say that Smarika is an outstanding example of what true customer service should be. Her warmth, attentiveness, and genuine care are exceptional. Her friendly voice alone adds a comforting and professional touch that instantly makes you feel welcome. Honestly, she should be training others—she’s a customer service guru in every sense.

It wasn’t just Smarika—the entire team was fantastic. From the front desk to the breakfast staff, everyone we interacted with was friendly, helpful, and made us feel valued. As a family, we truly felt welcomed and appreciated, like part of a bigger family.

As airline staff, we travel frequently and have experienced service all over the world. This was one of the most heartfelt and professional experiences we’ve had. Thank you, Smarika, and thank you to the whole team for making our stay so memorable!

one of the best hotels ever.... highly recommended

location is so perfect
the breakfast
the parking

What could be improved: only the smell of the suit